Contact information
Last Updated: July 2026
Welcome to Qinzuo.
We are committed to providing reliable products and responsive customer service. If you have any questions regarding your order, shipping, returns, refunds, products, or any other inquiries, our customer support team is here to assist you.
Please use the contact information below to reach us.
Customer Support
Our customer service team is available to assist customers with:
- Order inquiries
- Shipping information
- Return and refund requests
- Product questions
- Payment inquiries
- Order modifications (before shipment)
- Warranty-related questions (if applicable)
- General customer support
We strive to respond to all customer inquiries as quickly as possible during normal business hours.
Customer Service Address
Qinzuo Customer Support
5607 1st Ave S
Birmingham, AL 35212
United States
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM
Central Time (CT)
United States
Closed on:
- Saturdays
- Sundays
- U.S. Federal Holidays
Customer inquiries received outside business hours will be answered on the next business day.
Contact Information
Customer Support Email
Customer Support Phone
+1 (205) 203-9139
Shipping Area
Qinzuo currently provides shipping services within the United States only.
Orders with shipping addresses outside the United States cannot be processed through this website.
Manufacturing Information
Our products are manufactured in China.
Factory Address
Dongqiao Industrial Park
Duqiao Town
Linhai City
Taizhou
Zhejiang
China
The manufacturing facility is not open to the public and does not provide customer service or accept product returns.
Please contact our U.S. Customer Support Team for any assistance.
Before Contacting Us
To help us assist you more efficiently, please include the following information whenever possible:
- Your full name
- Order number
- Email address used for the order
- Description of your inquiry
- Photos of the product (if applicable)
Providing complete information may help reduce processing time.
Response Time
We aim to respond to customer inquiries within 1 business day.
Response times may be slightly longer during holidays, promotional events, or periods of unusually high inquiry volume.
We appreciate your patience and understanding.
Mailing Address
Customer Support Office
5607 1st Ave S
Birmingham, AL 35212
United States
Business Information
Business Name
Qinzuo
Customer Service Region
United States
Shipping Region
United States Only
Customer Service Language
English
Contact Us Anytime
If you have any questions before placing an order or after receiving your purchase, please feel free to contact us.
We appreciate your trust in Qinzuo and look forward to serving you.