Contact Us
Thank you for visiting Qinzuo.
If you have questions about our products, orders, shipping, returns, refunds, or other website services, please contact our customer support team.
Qinzuo currently accepts and ships orders to eligible addresses within the United States only.
Customer Support
service@qinzuo.shop
Phone
+1 (205) 203-9139
Business Hours
Monday–Friday
9:00 AM–6:00 PM Central Time
Closed on weekends and U.S. federal holidays.
U.S. Customer Service Office
Qinzuo
5607 1st Ave S
Birmingham, AL 35212
United States
This address is used for customer correspondence and customer support.
It is not a product return address unless Qinzuo specifically provides return instructions directing a customer to use this address.
Manufacturing
Our products are manufactured by production partners in China.
Manufacturing Facility:
Fendong Industrial Park, Duqiao Town, Linhai, Taizhou, Zhejiang 317016, China
The manufacturing facility is not open to the public and does not provide customer service.
All customer inquiries should be directed to the Qinzuo customer support team.
Shipping and Fulfillment
Orders for customers in the United States are fulfilled through Qinzuo's U.S. fulfillment operations.
Standard U.S. shipping information:
- Processing time: 1–3 business days
- Transit time: 3–7 business days
- Estimated total delivery time: 4–10 business days
- Orders of $15 or more: Free standard shipping
- Orders under $15: $8 standard shipping
For return requests, please contact customer service before sending any product back. Qinzuo will provide the applicable return instructions and return address after reviewing the request.
Contact Form
For faster assistance, please include your order number when contacting us about an existing order.
When contacting us about a damaged, defective, or incorrect product, please include photographs when requested.